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Cookies Policy
This Cookies Policy explains how Lucky Vegas uses cookies and similar technologies when you visit or use its website and related online services. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with the applicable Privacy Policy and website Terms and Conditions.
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What cookies are
Cookies are small text files that a website may place on your computer, mobile device or other internet-connected device. They allow a website to recognise a device, remember selected information and support certain functions during or after a visit. Cookies do not usually contain information that directly identifies you, although information connected with a cookie may sometimes be linked to personal information held by the website.
Page contents
Lucky Vegas may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website use, helping to prevent fraud and understanding how visitors interact with online services. This policy uses the word cookies to refer to cookies and similar technologies unless a different meaning is clear.
Cookies may be set by Lucky Vegas, or by carefully selected third parties that provide services on its behalf. Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a longer period, subject to their purpose, your settings and the relevant provider's arrangements.
Why cookies are used
- To help the website load, operate and remain available.
- To remember information you have entered or choices you have made.
- To support account, login and session functions where these are available.
- To help protect the website, accounts and users from suspicious activity, misuse and fraud.
- To understand website traffic, performance and general usage patterns.
- To improve content, navigation, services and the overall user experience.
- To support relevant communications or advertising where this is permitted and applicable.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support security controls, page navigation, session management, consent preferences and other services you request. Without them, parts of the website may not work properly. Because they are necessary for the operation of the website, they generally cannot be switched off through a website preference tool, although you may be able to block them through your browser. Blocking them may prevent access to some functions.
Functional cookies
Functional cookies help remember settings and preferences, such as language, region, display choices or other options selected during a visit. They can make the website easier to use and reduce the need to repeat the same choices. If you decline these cookies, some preferences may not be retained and certain features may operate in a more basic way.
Analytics and performance cookies
Analytics cookies help Lucky Vegas understand how visitors use the website. They may provide information such as which pages are visited, how users move through the website, whether content loads correctly and whether improvements are needed. The information is generally used in an aggregated or pseudonymous form where possible. These cookies are intended to help improve performance and usability rather than identify individual visitors.
Advertising and marketing cookies
Where used and where permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and provide more appropriate promotional messages. These cookies may be placed by Lucky Vegas or by advertising and technology providers acting on its behalf. You may be able to refuse these cookies through the consent tool or your browser settings.
Security and risk management technologies
Cookies and similar technologies may be used to recognise unusual activity, protect accounts, support identity and age verification processes, detect automated or unauthorised access, and help maintain the integrity of the website. These technologies may operate in combination with other security measures and may be necessary to provide online gambling services safely and responsibly.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject them or choose individual categories. Your choices may be stored in a necessary cookie so that the website can remember your preferences. If you change your mind, you may be able to revisit the cookie settings through the website or clear your stored preferences and make a new selection.
You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The method varies between browsers and devices, so you should review the relevant settings or help information for the browser you use.
If you use more than one browser or device, you may need to apply your preferences separately on each one. Clearing cookies may remove saved preferences, log you out of accounts and affect website functionality. Blocking all cookies may prevent some pages, account functions or security controls from working as intended.
Your cookie choices do not necessarily remove other information that has already been collected or stored in accordance with the Privacy Policy. You may have additional choices under applicable Australian privacy laws, including rights concerning personal information. The way those rights apply can depend on the circumstances and the services you use.
Mobile devices and third-party controls
Mobile operating systems may provide controls for advertising identifiers, app permissions and similar tracking technologies. If Lucky Vegas services are accessed through a mobile application or an embedded service, the relevant device and application settings may also apply. Third-party providers may offer their own controls or opt-out procedures. Those controls are managed by the relevant provider and may change from time to time.
Third parties, privacy and policy updates
Some website functions may be supported by third-party providers, such as hosting, security, analytics, payment support, communications or advertising providers. These providers may use cookies or similar technologies in accordance with their own privacy information and instructions. Lucky Vegas expects service providers to handle information appropriately and only for legitimate business or service purposes, subject to the arrangements that apply to the relevant service.
Cookies may collect information such as device type, browser type, approximate location, pages viewed, referring website, general activity, session information and technical identifiers. The information collected will depend on the cookie and how it is configured. Lucky Vegas may use this information to operate and improve services, maintain security, meet legal or compliance obligations, manage communications and understand service performance.
The Privacy Policy explains more about how personal information may be collected, used, stored and disclosed, as well as how you may contact Lucky Vegas about privacy matters. If a cookie or similar technology collects information that can reasonably be associated with you, that information will be handled in line with the applicable privacy requirements and the Privacy Policy.
Children and age restrictions
Lucky Vegas services are intended for people who meet the applicable legal age and eligibility requirements for online gambling. The website is not intended for children. If you believe that a child has provided personal information or used the website, please stop the relevant activity and contact Lucky Vegas through the available support or privacy channels so the matter can be reviewed.
Changes to this policy
This Cookies Policy may be updated when the website, technologies, service providers, legal requirements or business practices change. The current version will be made available on the website, with the latest review or update date shown where appropriate. You should check this page from time to time to understand how cookies are being used. Continuing to use the website after an update may indicate that you have read the revised policy, but any consent required for optional cookies will continue to be managed through the available controls.
If you have questions about this Cookies Policy, your cookie preferences or the use of similar technologies, you can contact Lucky Vegas through the support or privacy contact options made available on the website. Please do not include unnecessary sensitive information in an initial enquiry.
